BRONX, N.Y., Feb. 27, 2025 (GLOBE NEWSWIRE) — Local dignitaries, Ponce Bank officers and administrators, and members of the public will celebrate Ponce Bank’s transformed branch experience at the Grand Re-Opening, set for 12:30 pm, Thursday, February 27, 2025 at Ponce’s Bank Branch, 2244 Westchester Avenue in the Bronx.
“We incorporated what we’ve learned to be essential in providing service to our customers as well as to our communities. Integrating new technologies and modern design elements yields a branch that is attractive, welcoming, and replete with service options,” says Steve Hamilton, SVP – Designer-in-Residence, who led the project.
“This branch anchors the new Westchester Banking Development District (BDD) proving daily how critical Community Banks like Ponce are to the neighbors they serve.” explains Carlos P. Naudon, President and Chief Executive Officer of Ponce Bank and Ponce Financial Group, Inc. “This branch re-design is the culmination of decisive internal planning and reflection, as well as concerted outreach to the community at large. The result is nothing short of exemplary, and we are proud to showcase the results of our efforts.”
The transformation relaunches a process begun in 2019, and interrupted by the Covid Pandemic, aimed at reinforcing the role of each banking branch as a ‘community hub’ that attracts new depositors and business customers, but anchors Ponce Bank branches as community-centric destinations. The revitalization efforts include Open Tellers that invite a more consultative experience, managers located at a central hub of the branch, private space for sensitive conversations, and meeting spaces as well as open areas with teleconferencing and AV equipment to encourage community-wide gatherings.
Steven A. Tsavaris, Chairman of the Board and Executive Chairman of Ponce Bank, notes “We’ve devoted a considerable amount of time, effort and energy to this re-design effort. It’s not simply a new design, but a fresh perspective in the way we interact with our customers and members of the community at large. We feel the success of this endeavor will augur well for our future and we continue to upgrade our branch offices to provide a better experience for customers and feel more open to the overall community. We’re very excited about this effort and look forward to welcoming visitors and friends.”
“We are happy to see our investment helping Ponce’s Westchester Avenue Branch reach even more members of the community,” New York …
