ING publishes 2024 Annual Report
ING today published its 2024 Annual Report, giving stakeholders an insight into our strategy, business activities and performance over the past year. Our activities are presented in the context of our strategic priorities: providing a superior customer experience and putting sustainability at the heart of what we do.
“We have had a solid year on all counts in 2024; we were able to deliver on our promises on the basis of a very strong financial performance. This would not have been possible without the dedication of our more than 60,000 colleagues in 36 countries serving our customers worldwide, and we thank them for their hard work and collaboration,” write chairman Karl Guha and CEO Steven van Rijswijk in their message to shareholders and stakeholders. “We believe that ING is well positioned, and we are confident in our ability to navigate through the existing and emerging challenges as we continue to deliver on our promises.”
This report features the report of the Executive Board, the consolidated and parent company financial statements and other information. The report of the Executive Board includes the sustainability statement which is prepared in accordance with the European Sustainability Reporting Standards (ESRS), as delegated by the Corporate Sustainability Reporting Directive (CSRD).
The 2024 Annual Report is available to download on ing.com, along with the 2024 ING Bank Annual Report, Pillar III Report, and other relevant documents.
Note for editors
For more on ING, please visit www.ing.com. Frequent news updates can be found in the Newsroom. Photos of ING operations, buildings and its executives are available for download at Flickr.
| Press enquiries | Investor enquiries | |
| Raymond Vermeulen | ING Group Investor Relations | |
| +31 20 576 6369 | Investor.Relations@ing.com | |
| Raymond.Vermeulen@ing.com |
ING PROFILE
ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank. The purpose of ING Bank is: empowering people to stay a step ahead in life and in business. ING Bank’s more than 60,000 employees offer retail and wholesale banking services to customers in over 100 countries.
ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N).
ING aims to put sustainability at the heart of what we do. Our policies and actions are assessed by independent research and ratings providers, which give updates on them annually. ING’s ESG rating by MSCI was reconfirmed by MSCI as ‘AA’ in August 2024 for the fifth year. As of December 2023, in Sustainalytics’ view, ING’s management of ESG material risk is ‘Strong’. Our current ESG Risk Rating, is 17.2 (Low Risk). ING Group shares are also included in major sustainability and ESG index products of leading providers. Here are some examples: Euronext, STOXX, Morningstar and FTSE Russell. Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We …
